Privacy Policy

At RYSE e.U., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our yoga and surf retreats. By using our website and services, you agree to the terms of this Privacy Policy. RYSE website is owned by RYSE e.U, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by RYSE, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using RYSE website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the RYSE, we may collect personal data that you voluntarily provide to us when you book a retreat, subscribe to our newsletter, or contact us for information. This may include:

• Name

• Email address

• Phone number

• Address

• Payment information

• Health information relevant to participation in our retreats

We may also collect information about your interactions with our website, including:

• IP address

• Browser type

• Operating system

• Pages visited and the time spent on those pages

• Links clicked

How We Use Your Information

We use the information we collect for various purposes, including:

• To process your bookings and payments

• To communicate with you about your booking and provide customer support

• To send you newsletters and marketing materials, if you have opted in

• To improve our website and services

• To comply with legal obligations

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via ryse.retreat@outlook.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

So, you can:

• Access the personal data we hold about you

• Request the correction of inaccurate personal data

• Request the deletion of your personal data

• Object to the processing of your personal data

• Request the restriction of processing

• Request the transfer of your personal data to another party

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you book a retreat through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

• With service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential

• To comply with legal requirements, such as responding to a subpoena or similar legal process

• To protect our rights, property, and safety, or the rights, property, and safety of others

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Cookies:

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to ryse.retreat@outlook.com.